Privacy Policy

• 5 Jun, 2025
• Dorian Flint
• 0 Comments

Personal Information Collection and Use

PlayLive Hub, accessible at playlive.blog, is committed to safeguarding the privacy of its users in accordance with the Protection of Personal Information Act (POPIA) of South Africa. When you visit our website or engage with our services, we may collect personal information which could include your name, contact details, email address, IP address, and any other information you voluntarily provide. Our primary objective in collecting this information is to deliver a seamless, personalized, and secure gaming experience. The information is utilized to facilitate communication, improve website functionality, process your requested actions, and respond to your inquiries efficiently. Additionally, we may utilize your information to notify you about updates, new promotions, or essential changes to our policies. All personal data collected is handled with the utmost confidentiality, stored on secure servers, and only accessible to authorized personnel who require such information to perform their duties. We do not sell, rent, or share your personal information with third parties, except when required for legal compliance or with your explicit consent. We make every effort to ensure that the personal data we hold is accurate, up-to-date, and complete. If you believe any information we possess is incorrect, you may contact us for corrections. Your information may also be analyzed to enhance the features and content of our website, develop new services, and better understand our user demographic. Any information that is submitted by minors under the age of 18 must be with parental or guardian consent, as our website is not intentionally directed at children. Should we become aware of inadvertently collected personal data from a child, we will take appropriate steps to erase such data from our records immediately. Your continued use of our services indicates your acceptance of these privacy practices.

Cookies and Tracking Technologies

Our website utilizes cookies and equivalent tracking technologies to enhance your browsing experience, analyze user behavior, and unlock essential website functionalities. Cookies are small data files that are stored on your device, enabling our platform to remember your preferences, recognize returning users, and tailor content according to your interests. We use both session-based and persistent cookies; the former are erased upon browser closure while the latter remain on your device for future visits. Cookies assist us in compiling statistical reports regarding website usage, such as pages visited, time spent on the website, and user navigation patterns. This data enables us to continuously improve our services and presentation. While cookies are designed to enrich your experience, you retain full control over their usage; you may adjust your browser settings to block, delete, or alert you to cookies. However, opting out of cookies may affect certain functionalities or your ability to access some features. We may also utilize web beacons, pixels, and analytics scripts provided by trusted third parties to further analyze website traffic and user behavior. These technologies do not collect personally identifiable information unless otherwise stated. Data collected via cookies and similar techniques may be aggregated and anonymized to ensure your privacy is maintained. By continuing to use our website, you consent to our use of cookies and tracking technologies as detailed herein.

Disclosure of Personal Information

At PlayLive Hub, we value the trust you place in us by sharing your personal information and uphold stringent processes to protect your data from unauthorized access. We do not disclose your personally identifiable information to any external organization unless disclosure is mandated by applicable laws and regulations in South Africa or if it is necessary to protect our legal interests. In select instances, we may share your data with trusted service providers who assist with website operations, such as hosting, analytics, or communication services, strictly for the purpose of fulfilling our contractual obligations to you. These third parties are bound by confidentiality agreements and are prohibited from using your information for purposes other than those specified by PlayLive Hub. We may also disclose your personal information if required for the prevention, detection, or investigation of criminal activities, fraud, or violations of PlayLive Hub policies. In the event of a business transaction such as a merger, acquisition, or asset sale, your data may be transferred, but we will notify you of any such change. We commit to informing you whenever legally required regarding the disclosure of your information and strive to minimize its exposure as far as possible. Your information will never be shared for marketing or promotional purposes without your explicit, written consent.

Security of Information

PlayLive Hub maintains robust physical, electronic, and managerial safeguards to protect the integrity and confidentiality of your personal information. Access to your data is limited to only those employees, agents, or partners who require it to conduct essential duties. We employ encryption, firewalls, and secure socket layer technology to prevent unauthorized access, disclosure, or modification of your information. All data transmissions over the internet are secured using industry-standard safeguards to prevent interception or exposure. We conduct periodic reviews of our security policies and implement necessary upgrades to align with evolving data protection requirements in South Africa. Our security measures are designed to defend against cyber threats, malware, and unauthorized data breaches. All staff handling personal information undergo regular privacy training to ensure compliance with internal and legal standards. However, despite our strongest efforts, electronic transmission of data always carries a degree of risk, and we cannot guarantee absolute security. In the unlikely event of a data breach, we will promptly inform affected users and take corrective actions in line with POPIA mandates. Users are encouraged to use strong passwords and avoid sharing account credentials with others. Should you suspect any unauthorized activity or have concerns regarding the safety of your data on our website, please contact us immediately via [email protected] so that appropriate measures can be taken.

Data Retention and Deletion

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, meet regulatory requirements, and honor contractual agreements. The duration for which information is retained will depend on the nature of the information and the reason it was collected. Once your data is no longer required for the explicit, lawful purpose for which it was gathered or where you have withdrawn consent, we will ensure its permanent deletion from our records in a secure and irreversible manner. All requests for information deletion or amendments must be submitted in writing to [email protected]. Upon verification of your identity and legal right to request erasure, we will fulfill your request within the time frame required by South African law. However, we may retain certain data as is reasonably necessary for legal, regulatory, or legitimate business purposes such as dispute resolution, meeting auditing requirements, or enforcing our terms of service. All archived data remains protected by the same security measures outlined above. If you wish to know more about our data retention practices or would like to request deletion or correction of your information, you may contact us at the address provided below.

Your Rights Under South African Law

As a user of PlayLive Hub, you are entitled to specific rights regarding your personal information under the POPIA and related data protection laws in South Africa. These rights include, but are not limited to, the right to access your personal data, the right to correct or update any inaccurate or incomplete information, and the right to object to the processing of your data in certain circumstances. You also have the right to request the erasure of your personal information or limit its processing, as permitted by law. Where processing is based on your consent, you may withdraw such consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. If you wish to exercise any of these rights, please submit a detailed request to [email protected]. We will verify your identity before fulfilling your request to protect your privacy. Should you feel that your data protection rights have been infringed, you have the right to lodge a complaint with the Information Regulator of South Africa. We are committed to upholding your rights and will strive to resolve any concerns you may have in a prompt and efficient manner. Please be aware that in certain cases, restricting the use of your information may affect the availability of products or services on our website.

Changes to This Privacy Policy

PlayLive Hub reserves the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our data practices, statutory obligations, or technological advancements. All amendments will be published on this page, and the revised policy will indicate the effective date of the latest changes. It is your responsibility to review this Privacy Policy regularly to stay informed of how your information is being protected. Significant changes, particularly those affecting your rights or how your data is handled, will be communicated to you directly via email or via prominent notices on our website. Continued use of our services after such modifications constitutes your acceptance of the new terms. If you do not agree to any revised terms, you must discontinue the use of PlayLive Hub’s services and may request the deletion of your information in accordance with the procedures described herein. Should you have questions or concerns regarding changes to the Privacy Policy, please contact us using the information provided below, and we will be happy to clarify any aspect.

Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, you may contact the owner of PlayLive Hub, Dorian Flint. You may reach Dorian by post or email using the following contact details:

• Address: 23 Isaiah Ntshangase Road, Durban, 4001, KwaZulu-Natal, South Africa
• Email: [email protected]

All privacy-related communications will be addressed with the highest priority in accordance with South African laws. We are committed to preserving your privacy and ensuring that your gaming experience at PlayLive Hub remains secure, enjoyable, and transparent at all times.